Privacy Policy
Paul T. Murphy Insurance Agency (“we,” “us,” or “the Agency”) respects your privacy. This policy explains how we collect, use, and share information when you visit paulmurphyinsurance.com, submit a form, call or email us, or request an insurance quote.
This website policy is separate from the privacy notice we provide to applicants and policyholders in connection with an insurance transaction under Massachusetts law.
Who we are
Paul T. Murphy Insurance Agency
Malden, Massachusetts
Phone: (781) 321-9700
Email: info@ptminsurance.com
Information we collect
You give us: name, email, phone, business name, and the details you type into a quote or contact form (for example the type of coverage you want). You may also give us information by phone, email, or in our office.
The site collects automatically: pages viewed, approximate location from IP address, browser and device type, referring site, and cookie identifiers. We use HubSpot to operate the website, forms, and CRM.
We do not: use session-replay or keystroke-logging tools, collect information from children under 16, or require you to create an account to browse the public site.
How we use it
- Respond to quote and contact requests
- Place and service insurance with the carriers we represent
- Improve the website and understand which pages are useful
- Send agency news or educational emails if you asked for them (you can unsubscribe anytime)
- Detect fraud, secure the site, and meet legal duties
Cookies and similar tools
A cookie is a small file stored on your device. We use:
When you first visit, you can Accept or Decline non-essential cookies. Decline still lets you use the site and submit forms. Use Cookie settings in the footer to change your choice later.
Some browsers send a Global Privacy Control (GPC) signal. We treat GPC as a request to turn off non-essential tracking.
Who we share information with
We share information only as needed to run the agency:
- Insurance carriers and program administrators — to quote, bind, and service coverage
- HubSpot, Inc. — website, forms, email, and CRM. HubSpot acts as our service provider. HubSpot privacy policy
- Professional vendors who help us operate (hosting, email delivery, IT) under contracts that limit their use of the data
- Regulators, courts, or law enforcement when the law requires it
We do not sell your personal information. We do not share website visitor data with advertising networks or data brokers for their own marketing.
Submitting a form sends that information to us in HubSpot so we can respond. That is not advertising tracking.
How long we keep it
Quote and contact records stay in our CRM while we are working with you and for a reasonable period after, then as required for insurance, tax, and recordkeeping rules. Website analytics that are not tied to a person are kept in aggregate.
Your choices
- Decline non-essential cookies or open Cookie settings in the footer
- Unsubscribe from marketing emails using the link in the email
- Ask us for access to, a copy of, or correction of personal information we have about you
- Ask us to delete information we are not required to keep
Massachusetts insurance law also gives applicants and policyholders a right to see recorded personal information collected in connection with an insurance transaction. To use any of these options, email info@ptminsurance.com or call (781) 321-9700. Please include your name, how to reach you, and what you are asking for. We may need to verify it is you. We will respond within 30 business days.
Security
We use reasonable administrative, technical, and physical safeguards when you submit information through this website or our forms. No internet transmission is completely secure.
Other websites
Carrier portals, payment sites, and other linked sites have their own policies. We are not responsible for those sites.
Changes
If we change this policy in a material way, we will post the updated version on this page with a new “last updated” date.
Contact
Questions about this policy: info@ptminsurance.com or (781) 321-9700.
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